Campsite Berrua - 4 stars Campsites, Mobile Homes in Bidart

Traveller Reviews Google Campsite Berrua

4.1 sur 5 1283 reviews

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  5 sur 5 Reviews posted by mike Schenker on 10/03/2025

  Excellent camping. Notre location est splendide avec un confort rarement vu. Trop bien

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  1 sur 5 Reviews posted by Villier Richard on 09/03/2025

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  1 sur 5 Reviews posted by E.B on 06/03/2025

  Very disappointed. We booked this accommodation thinking about the heated pool since we were traveling with two 5-year-old children and a 2-year-old baby in the cold of March. When we made the reservation we sent an email asking about the heated pool and they told us that it was open all year round and the water was 28 degrees. What is our surprise? That the moment we go to the pool to spend some time, we realize that the water is freezing. We couldn't bathe because it was impossible to get into that water. When we checked out we told the girl at the reception and she actually told us that a piece had accidentally broken the day before we arrived and that was why it was cold. The girl didn't care exactly what we said to her, not an apology or anything at all. At least they should notify us of this because we might not have gone, or we would have but knowing that we would not be able to use the pool and we would have to find a plan B. We sent an email as we left there to record our discontent and they have not even responded to us... this indifference towards some customers is a shame. We have been terribly disappointed since we have gone to several campsites in the Yelloh! chain. and something like this had never happened to us. Of course, if we do not receive a response to the email we sent, we will not return to this chain of campsites and we will give it very bad publicity among our acquaintances.