Restaurant Hélianthal Brunch in Saint-Jean-de-Luz

Traveller Reviews Google Restaurant Hélianthal

4.1 sur 5 171 reviews

• 

  2 sur 5 Reviews posted by Vanida DS on 20/08/2023

  I went there on Saturday 19 Août 2023 with my boyfriend for dinner and was utterly disappointed by the extremely poor service and lack of courtesy of some staff. For the price we paid, 70euros per person for 3 course dinner, the quality was not here for a 4 star hotel restaurant. We arrived at the the teracce with the nice view, due to the heatwave, I asked one waitress (the lady with tattoos on her arms) who was also the hostess, if we could have the drinks at teracce then move to the inside restaurant for food as it was too hot, she replied very rudely, to go to the bar if we want drinks etc. Once inside the restaurant, we waited 35 mins to be served a water bottle in this heatwave, and 1hr40 mins to be served the main course. I took a margarita which costed 14 eur and was not properly dosed by the barman. The main course was good although the truite I took was tasteless and no salt or pepper on the table. We complained for the poor service at the hotel and to compensate, the restaurant staff proposed a tisane.... In short, I don't recommend this place for dinner, it's better you go and enjoy a drink for the view. You pay for the view not the quality of the food or service unfortunately

• 

  5 sur 5 Reviews posted by Christian BIANCHI on 14/10/2024

  Excellent

• 

  4 sur 5 Reviews posted by Xabi D. on 07/07/2023

  Great sitting in front of the Bay.